Student Accounts Assistant/Cashier
Mount Ida College seeks qualified candidates for a Student Accounts Assistant/Cashier.
The Student Accounts Assistant/Cashier is responsible for processing and receiving payments for student and non-student accounts and provides general office support and customer service support for the Student Accounts Office.
- Receive, process and account for cash and non-cash payments. Reconcile cash, balance daily receipts and prepare bank deposits. Research and resolve payments issues.
- Post payments and update and maintain student accounts system. Maintain appropriate records, files and logs.
- Assist students, parents and College staff with questions regarding student accounts, payments and other billing and collection inquiries. Research and resolve student account issues or problems.
- Provide general administrative office support including answer telephones, greet and assist students and families, respond to emails, communicate student account policies and information.
Associates degree and minimum of two years accounts receivable experience required. Bachelor’s degree and previous experience in financial aid and/or students accounts strongly preferred. Collections experience helpful. Knowledge of basic accounting principles and strong computer skills are essential. Experience with financial/accounting systems and/or student information systems helpful. Must possess a demonstrated commitment to excellent customer service and effective conflict management and the ability to handle and communicate sensitive matters with tact and discretion.
Qualified candidates should submit a cover letter, resume, and contact information of three professional references to:
Office of Human Resources
Mount Ida College
777 Dedham Street
Newton, MA 02459
Mount Ida College is an Equal Opportunity Employer. Applications from individuals who would increase the richness of the College’s diversity are welcomed.