Crisis Response: Planning for Psychological First Aid

Dates: Nov. 18 – Dec. 20, 2013 (Thanksgiving week off)
Instructor: Diane Moran


Course Description

In our roles as healthcare providers, educators, private practitioners, chaplains, etc., we are oftentimes asked to respond to critical events. This course is based upon two fundamental concepts. The first is the understanding that people affected by critical events may experience a range of reactions, either immediately or anytime thereafter that may interfere with their ability to cope and manage their responses. The second is that an understanding around how to provide psychological first aid is of paramount importance.

It is not therapy, but hopefully therapeutic. It is not crisis response; we will leave that to fire, police and ems. It is crisis recovery. The event is over; now what? Coordinating a psychosocial response has become an integral part of the aftermath of a critical event or incident.

Course Objectives

By the end of the course, the student will:

  1. Understand the core competencies required to deliver psychological first aid
  2. Be able to perform a needs based assessment for immediate and on-going needs
  3. Be able to coordinate with other agencies involved in the critical incident
  4. Utilize the Population Exposure Model to understand the ripples of effect a tragedy can have on any community
  5. Learn the various approaches/models to organizing and/or becoming part of a crisis recovery program or team.

About Your Instructor

Diane MoranMSW and a Board Certified Expert in Traumatic Stress, is certified in Level I EMDR and trained and experienced in Critical Incident Stress Response. She holds a B.A. in Bereavement Studies from Mount Ida College, a B.A. in Political Science from St. Anselm College and a Masters in Social Work from Salem State University.

During the last 21 years, Diane has presented and consulted on the topics of grief and loss, trauma, end of life issues and critical incident stress management for both children and adults to schools, communities and organizations throughout the United States. Diane is the Co-Coordinator and Clinician for the Cambridge Fire Department Critical Incident Stress Management Team for emergency service personnel and communities in need. This organization responds to both local and national events and disasters, resulting from terrorism, nature, homicide, suicide and other traumatic incidents, including September 11th, Hurricane Katrina and the Boston Marathon bombings.

Diane is presently the Director of the National Center for Death Education at Mount Ida College in Newton. Diane is writing her first book; “Guiding Our Children As They Grieve … The Aftermath Should Not Be An Afterthought”. She also serves as the ADEC School Crisis Networking Committee Chairperson and is a member of Women in Thanatology.